FAQs - Buying into a game.

3.1 Where can I view my PartyAccount information?

You can see a summary of your account in the Main Lobby and at the bottom-left of each bingo room, just under your account name.

Bingo Lobby: Account details can be seen on the left-hand side

Game screen: Account balance can be seen on the left-hand side

Alternatively, you can click on 'My Account' in the 'My Account' menu to visit your PartyAccount page. This will give you a detailed summary and further options:

You can view more details here, including information on bonuses, new offers, and a history of all your transactions.

3.2 How do I buy into a game?

Select the game you want to play in the Bingo Lobby, and click to open it. A new game window will appear, and you will be offered the chance to buy tickets. For more details on how to buy tickets, see the Games Rules page.

The 'Buy Tickets' pop-up appears

A confirmation pop-up appears once your purchase has been made

You can see your account balance at the bottom-left of this screen. You can also visit the Cashier via the Lobby in order to make a deposit and increase your bankroll.

Advance Buy functionality in Bingo System

Buy tickets in advance to make sure you don't miss any games. There are two ways to advance buy for any bingo game.
Click on 'Advance Buy' in the top-left menu of the game room.

Then choose;

1. Advance Buy - Games:

Decide when you want to advance buy for, e.g.: hour and date. Then decide with how many tickets you want to play with for each chosen game. Once you've made your choice, click on 'Confirm and Buy'. You are then given the option to pay in cash or Party/ITV points. The price of your selection will automatically be deducted from your balance. If you have purchased more than the maximum number of tickets, or if a game is re-scheduled, you will be refunded when the game has started.

2. Advance Buy - Jackpots

A screen will appear showing which Jackpots are available for the current date (showing at the top of the screen). By clicking on the date, this option additionally helps you to view and buy jackpots up to four weeks in advance. All JP's clearly showing their name, time, date and value. You can also check on previous advance purchases made for any still listed Jackpots.

Things couldn't be any easier, simply enter the amount of cards you would like to play for the chosen Jackpot game and click save at the bottom of the screen. Your account will automatically be debited. There are no options to use Party/ITV points in Jackpot Advance buy.

When a game has started, the system automatically checks if there are any advance buys purchased for that session. If you have purchased cards in advance buy (games or jackpots) those cards are picked up and will show at the end of the game.

1. When advance buying for a game or Jackpot where the card price may vary (penny special, early bird etc), the system will automatically charge the standard price but will refund the difference once the game has ended.
   1. 90 cards advance bought at 5p per ticket but this session is a special at half price, the player will be automatically refunded with the outstanding funds at the end of the game.
   2. 30 cards advance bought at 5p per ticket but this session is a special at half price, 60 cards will play.
2. Should the ticket price be more than the committed amount during advance buy, the number of cards played will be less.
   1. 30 cards advance bought at 5p per ticket but this session is 10p per ticket, 15 cards will play.

If for some reason the servers are down and advance buy cards are not played, the system will be refunded.

3.3 Where can I see how much real money or play money I have in a game?

You can view your current game balance on the left-hand side of the game screen. You will see your player name and account balance, and the free cards available.

3.4 How do I exit the game and put the money back into my PartyAccount bankroll?

Just leave the game by clicking 'Exit and return to Lobby' at the top of the screen. If you want to play more then one room, click minimize at the top of the screen, then pick another room to play. Open rooms are shown as tabs at the bottom of the screen. Click on the table to maximize the room.

If you close your session down before you've finished a game, play will automatically be completed and any cash or winnings will be added to your account balance.

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